The study aimed to determine the role of workers’ comprehension level in agricultural extension centers through their knowledge of administrative processes when providing agricultural extension services in some central governorates of Iraq, as well as, some of the respondents’ characteristics and the relationship between the studied independent variables. The research area has 220 employees, with a sample of 50% selected in four governorates (Babylon, Anbar, Baghdad, and Salah al-Din) using simple random sampling. A number of agricultural extension workers selected from each of the studied governorates came from outside the research sample as a pretest to express the opinion of the sample members regarding the provision of agricultural extension services to these centers. Their number reached 25 agricultural extension workers. The reliability coefficient was 0.89 degrees, and the respondents provided data in October 2022. The arithmetic mean, standard deviation, percentage, simple and multiple correlation coefficients, and frequency distribution tables helped analyze and interpret the research results. The findings indicated that 44.55% of respondents had no knowledge about extension centers’ instructional, planning, and promotional roles in agricultural extension services. It also appears from the results that there is a weakness in the role of the respondents in the processes studied, namely, planning, coordination, communication, training, and education. The research suggests holding extension meetings to inform extension workers of their role in understanding the administrative processes of agricultural extension centers while providing extension services and the importance of that to them, as well as, training workers in their roles and using their knowledge to understand the administration.

Keywords: Role of workers, agricultural extension centers, administrative operations, extension service

Key findings: In light of the results, 44.79% of the workers surveyed had low knowledge of the role of extension centers. Outcomes revealed the sample members’ low educational role (50%), planning role (46.36%), and a direct and significant association between agricultural extension centers’ extension services and their staff’s unique traits. The results indicated that 49.09% of the sample members do not know the counseling extension center’s coordination role, while 44.80% do not know its training role.